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The Chillout Room
Absolute pack of wankers...
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<blockquote data-quote="nupski" data-source="post: 822149" data-attributes="member: 8646"><p>that's a bit crap loz, tbh i don't own anything by logitech except for my mouse, they are good at those but i wouldn't buy speakers from them.</p><p></p><p>so annoying tho innit, crap customer service is one of those things that really winds u up, and there's no need for it grrrr <img src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" class="smilie smilie--sprite smilie--sprite4" alt=":mad:" title="Mad :mad:" loading="lazy" data-shortname=":mad:" /> i had a similar thing happen last year with sky, they sent me a new viewing card thru the post, and when i inserted it into the box it killed the fookin thing. i asked em to come and sort it out, and they wanted to charge me £60 for the callout cos the box was out of warranty, so i told em to get fooked, and stopped the direct debit cos i didn't want to pay for a service i wasn't receiving. then they sent the bailiffs round, wankers lol. ended up upgrading to sky+ hd, cost me £50 quid for the box and they fitted it for free, so i got a new hd box and a geezer to come round and fit it for less than the cost of the original callout, pisstaking b@stards grrrrrr lol</p><p></p><p>contrast that with the service i've had from oakley recently. one of the arms snapped off my sunnys, so i sent em back for repair, and i was expecting to pay for it cos they were out of warranty. they phoned me a couple of days later and said sorry, we ent got the original parts in stock, we only have the titanium frames but that's not ur fault, so we'll give u those instead for the same price as the repair would have cost u. so i got a brand new titanium frame (usual cost £65) for £22. result <img src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" class="smilie smilie--sprite smilie--sprite8" alt=":D" title="Big grin :D" loading="lazy" data-shortname=":D" /> </p><p></p><p>now that's customer service <img src="/styles/default/xenforo/smilies/classics/thumbsup.gif" class="smilie" loading="lazy" alt=":thumbsup:" title="thumbs up :thumbsup:" data-shortname=":thumbsup:" /></p></blockquote><p></p>
[QUOTE="nupski, post: 822149, member: 8646"] that's a bit crap loz, tbh i don't own anything by logitech except for my mouse, they are good at those but i wouldn't buy speakers from them. so annoying tho innit, crap customer service is one of those things that really winds u up, and there's no need for it grrrr :@ i had a similar thing happen last year with sky, they sent me a new viewing card thru the post, and when i inserted it into the box it killed the fookin thing. i asked em to come and sort it out, and they wanted to charge me £60 for the callout cos the box was out of warranty, so i told em to get fooked, and stopped the direct debit cos i didn't want to pay for a service i wasn't receiving. then they sent the bailiffs round, wankers lol. ended up upgrading to sky+ hd, cost me £50 quid for the box and they fitted it for free, so i got a new hd box and a geezer to come round and fit it for less than the cost of the original callout, pisstaking b@stards grrrrrr lol contrast that with the service i've had from oakley recently. one of the arms snapped off my sunnys, so i sent em back for repair, and i was expecting to pay for it cos they were out of warranty. they phoned me a couple of days later and said sorry, we ent got the original parts in stock, we only have the titanium frames but that's not ur fault, so we'll give u those instead for the same price as the repair would have cost u. so i got a brand new titanium frame (usual cost £65) for £22. result :D now that's customer service :thumbsup: [/QUOTE]
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