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The Chillout Room
Call Centres In India...............
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<blockquote data-quote="RetroAndy" data-source="post: 215516" data-attributes="member: 410"><p>I had to ring dell once cause a monitor had failed an electrical PAT test and withit being under warranty it should have been replaced. But when i rang the helpline number they diverted me to India where i spoke to a lad who could hardly speak english let alone know wat a PAT test was (Pat test is an annual test to make sure everything is electrically sound i case ya dont know). He was atotal muppet and refused to replace the monitor as he didnt know wat was telling him. So the long and short of it is i aint used dell ever again and wont do for the immediate future anyways. It made me think how theses companies are gonna benefit from losing customers just to save some pennies. Mad imo:S </p><p></p><p>Sorry for going on but that phone call was the most annoying thing i had to do in all of last year</p><p></p><p>Andy</p></blockquote><p></p>
[QUOTE="RetroAndy, post: 215516, member: 410"] I had to ring dell once cause a monitor had failed an electrical PAT test and withit being under warranty it should have been replaced. But when i rang the helpline number they diverted me to India where i spoke to a lad who could hardly speak english let alone know wat a PAT test was (Pat test is an annual test to make sure everything is electrically sound i case ya dont know). He was atotal muppet and refused to replace the monitor as he didnt know wat was telling him. So the long and short of it is i aint used dell ever again and wont do for the immediate future anyways. It made me think how theses companies are gonna benefit from losing customers just to save some pennies. Mad imo:S Sorry for going on but that phone call was the most annoying thing i had to do in all of last year Andy [/QUOTE]
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