Yep, BT are a bunch of fekkers.
No, hang on a minute (young children please look away from the screen now), I'm not going to be my usual polite, censored self - they are a bunch of ******* *******.
I got my BT broadband connection right back in January 2001, oh yes, I was one of their first 'guinea pigs'* shall we say...
Talk about frikking problems?
I took a day off work, and the BT engineer turned up, stuck a few cables on the side of my house, grumbled, scratched his head and ****** off, saying he would be back the next day.
Not being able to have any more time off work, I asked my mum to pop round and stay at my house in the day.
The ******* BT bloke never even turned up.
VERY long story cut short, here goes...
Couldn't get the modem to communicate with the exchange.
Couldn't get the exchange to recognise that it was broadband enabled.
Conenction kept dropping, and for weeks was offline for about 90% of the time.
It was fecking sh*te.
Anyway froggy, I recommend you do the following, it worked for me....
COMPLAIN. Tell them that you've posted a copy of your complaint on the BTopenworld (or whatever) newsgroup, and that you will be sharing BT's 'solution' with the other NG users.
Really lay it on...
I got my modem for free (should have been £150) and 3 months free connection (should have been £120) = £270 all for a (big) bit of moaning.
Have fun.
Victor Meldrew
*mug who payed £39.99 a month for a sh*te, substandard unreliable service with unreliable mail servers. It's fine now, though.
:$ 
