Hi
I don't know if I've posted in the right section but here goes.............I recently ordered an audio interface from HTFR, I want to start recording my mixes and burning them onto CD's. When my delivery arrived they sent me the wrong one, I ordered a Numark one, but in fact received a Citronic one. I thought it doesn't matter and I couldn't be bothered sending it back etc. Now the problem is that it won't record on my laptop. I have set it up according to the instructions and installed the Audacity software. I think the problem is the gain control on it. It says you have to set it so it shows a green light rather than the red. You do this by adjusting the gain knob. The only time I can get the light to green is when the volume and gain on my mixer is fully turned down.
Please can someone help me?
I don't know if I've posted in the right section but here goes.............I recently ordered an audio interface from HTFR, I want to start recording my mixes and burning them onto CD's. When my delivery arrived they sent me the wrong one, I ordered a Numark one, but in fact received a Citronic one. I thought it doesn't matter and I couldn't be bothered sending it back etc. Now the problem is that it won't record on my laptop. I have set it up according to the instructions and installed the Audacity software. I think the problem is the gain control on it. It says you have to set it so it shows a green light rather than the red. You do this by adjusting the gain knob. The only time I can get the light to green is when the volume and gain on my mixer is fully turned down.
Please can someone help me?