how do i contact paypal ????

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STUART

New member
Jul 27, 2002
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Birmingham
i recently got a paypal message saying they are to refund someone for items that HE says didnt turn up.

the guy has 5 feedback 85% and non payment items strikes of which he has been kicked off by ebay therefore no longer registered.

i sent the items to spain value total £42.57 i know hes got them but paypal have now decided that they are processing the refund from my account no matter what i say.

judging by his feedback and non payment strikes hes taking the piss after buying these and now trying to claim some money back.

what can i do to contact paypal , will they take notice ???

stu
 
M

mixster

New member
Jan 22, 2006
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B-B-B-Birmingham - it's bostin' mate...
www.badgerbadgerbadger.com
If he's doing a chargeback on you, and it sounds like he is, your only way out is proof of delivery. If you sent the rcords by trackable post and can produce the proof, you will win. Otherwise, he will win the claim and there's basically sod all you can do. It sucks, but that's the way they operate.

You can talk to a rep through the 'live chat' thing, link is on Paypal website, but unless you have online proof of them getting the package they won't have it. Worth a try anyway, but don't get your hopes up - sorry. I'm not sure if you can phone them, think they are like eBay in that they don't publish a phone number.

Hope you kept his address so you can send him a turd and sign him up for some nasty junkmail though!
 
K

keepup

New member
Mar 28, 2006
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Manchester
STUART said:
i recently got a paypal message saying they are to refund someone for items that HE says didnt turn up.

the guy has 5 feedback 85% and non payment items strikes of which he has been kicked off by ebay therefore no longer registered.

i sent the items to spain value total £42.57 i know hes got them but paypal have now decided that they are processing the refund from my account no matter what i say.

judging by his feedback and non payment strikes hes taking the piss after buying these and now trying to claim some money back.

what can i do to contact paypal , will they take notice ???

stu
Click to expand...

Unfortuantly the answer is no Stu i had the same problem but over a phone they ended up taking £200 out of my account the best thing you can do is cancel your direct debit!
 


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