internet connection problem

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tag

Member
Mar 11, 2004
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Byzantine period
im trying to set a laptop up for someone at work,its running XP,at the bottom just says aquiring network address constantly,when i go in to int options then connection/lan settings,when i click the box 'automatically detect settings' then i click 'OK' nothing happens,the setting doesnt save and the LAN settings window doesnt not go away,its like its froze?the only way i get rid is by pressing cancel but this does not save the setting i require,

can anyone help?

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:crazy:
 
K

Konspiracy

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Sep 9, 2002
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Was Manchestoh, Now Yorkshire
If you are on a LAN it could be a number of things

Firstly check to see if you are getting an IP at all via typing ipconfig /all in a DOS prompt

If you dont get anything or get a 169 address then its likely to be one of the following

1. You are not patched in in the comms room / have a faulty cable
2. the switchport has not been enabled
3. you are in the wrong VLAN
4. DHCP has not been enabled on the LAN

If DHCP hasnt been enabled you may find clients are statically configured. Check with someone who knows the infrastructure what the IP range is, (or even check another PC, you need to know what range to use, what the subnet mask should be, and what the default gateway is

To get to it go to Start - Network Connections - Local Area Connection - Internet Protocol TCP/IP -

Once you do get an IP from DHCP, or have statically configured address, check the default gateway and ping it, if it returns then you will probably have to enter some proxy settings in the browser.

This could present a problem if you control your proxy servers via Active Directory, as the client will have to log into the domain to access the internet. A lot of firms use this to authenticate a clients proxy settings by giving them access to specific groups. For instance Bluecoat proxies are usually set up like this

Good luck:thumbsup:
 


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