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Message: <blockquote data-quote="lionel_vinyl" data-source="post: 211970" data-attributes="member: 1056">no brady mate,its all appologies and "I do appreciate the problems which can be caused when mail goes astray, particularly when you have taken the trouble to use our Recorded Service" & "Thank you for bringing this matter to my attention and I hope you will accept my appologies for the concern and inconvenience we have caused you.  If we can be of any more help, please contact us again"...I suppose the reply will be relative to which customer service centre you send the claim into but can only praise the Salford office (you did'nt send yours after an Old Firm game did you fella?)</blockquote>

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