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<blockquote data-quote="pete-nic" data-source="post: 794224" data-attributes="member: 7350"><p>Debs will virgin not send you a free wireless modem if your connected up to them anyway , the least they should do if they cant help you over the phone is send you an engineer round, they have been out to mine before and im sure its free of charge , i had a problem with mine that it could see the router but couldnt connect and i phoned them and they got me to use a different computer to adjust the settings online which then miracoulously helped my laptop make friends with the router, i think you need to get someone round tbh as you may do more harm than good if ya mess with all your settings , sorry i cant be much help but i speak as someone who knows how wrong ya can get it if ya start tinkering, try virgin again honest and just blag them, at the end of the day your paying for one of there services and not recieving it ,they will help , its just annoying being kept waiting on the phone for 20 mins before they do , im useless with modems and technology so cant offer anymore advice im afraid :$ <img src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" class="smilie smilie--sprite smilie--sprite5" alt=":confused:" title="Confused :confused:" loading="lazy" data-shortname=":confused:" /></p></blockquote><p></p>
[QUOTE="pete-nic, post: 794224, member: 7350"] Debs will virgin not send you a free wireless modem if your connected up to them anyway , the least they should do if they cant help you over the phone is send you an engineer round, they have been out to mine before and im sure its free of charge , i had a problem with mine that it could see the router but couldnt connect and i phoned them and they got me to use a different computer to adjust the settings online which then miracoulously helped my laptop make friends with the router, i think you need to get someone round tbh as you may do more harm than good if ya mess with all your settings , sorry i cant be much help but i speak as someone who knows how wrong ya can get it if ya start tinkering, try virgin again honest and just blag them, at the end of the day your paying for one of there services and not recieving it ,they will help , its just annoying being kept waiting on the phone for 20 mins before they do , im useless with modems and technology so cant offer anymore advice im afraid :$ :confused: [/QUOTE]
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